Contact Us

The Vancouver Symphony Orchestra does not sell tickets through third party websites, except in the case of vendors who control their own inventory and are authorized to sell tickets on behalf of the VSO, including but not limited to: The Chan Centre at UBC, the Anvil Centre, and the Vancouver Playhouse. If your tickets are purchased through unauthorized third party sites then they may be invalid and entry could be refused.

Customer Service


Phone Hours:
10am – 6pm, Tuesday to Friday
1pm – 5pm on Saturday

Voicemails can be left at any time. Please allow a full business day for our team to get in touch with you.

Visit Us in Person:
500 – 843 Seymour Street (enter through the VSO School of Music)
9am – 5pm, Monday to Friday
Closed Saturday and Sunday


Please include your name and, where applicable, your order number in the Subject line of your email. Our email is monitored Monday to Friday, 9am to 5pm. Emails sent after 5pm will be answered the following business day.

Guest account information is confidential; any updates or changes, including ticket exchanges and reprints, must be made by the account holder.



500 – 843 Seymour Street (enter through the VSO School of Music)

VSO Administration Office Telephone: 604.684.9100

Mailing Address

500 – 833 Seymour Street
Vancouver, BC
V6B 0G4

Concert Venues

Venue Box Offices are open for tickets sales and pickup two hours before the concert start time at the Orpheum and Chan Centre, and one hour at all other venues.

Customer Lost and Found

Orpheum Theatre: 604.665.3035
Anvil Centre: 604.515.3830
Bell Performing Arts Centre: 604.507.6355
Centennial Theatre: 604.984.4484
Chan Centre for the Performing Arts: 604.822.2188
Kay Meek Theatre: 604.981.6335
Michael J. Fox Theatre: 604.664.8875
The Annex: 604.665.3035
Pyatt Hall, VSO School of Music: 604.915.9300
South Delta Baptist Church: 604.943.8244
St. Andrew’s-Wesley Church: 604.683.4574
Vancouver Playhouse Theatre: 604.665.2193

Education & Community Programs

For questions regarding Elementary School Concerts, Crescendo Pro-D for Teachers, VSO Connects, or any of our other education & community programs, please contact

Support & Volunteer

To make a donation, please use our donation form here or contact:

Sherry Waters, Annual Giving Officer

For more information about volunteering, please email

Media Inquiries

Please direct all media inquiries to

Ticket Donation Requests

Please see our Ticket Donation Requests page for more information on how to make a request.

VSO School of Music

Contact information for the School of Music can be found at