Contact Us
The Vancouver Symphony Orchestra does not sell tickets through third party websites, except in the case of vendors who control their own inventory and are authorized to sell tickets on behalf of the VSO, including but not limited to: The Chan Centre at UBC, the Anvil Centre, and the Vancouver Playhouse. If your tickets are purchased through unauthorized third party sites then they may be invalid and entry could be refused.
Customer Service
Phone Hours:
10am – 6pm, Tuesday to Friday
1pm – 5pm on Saturday
Voicemails can be left at any time. Please allow a full business day for our team to get in touch with you.
Visit Us in Person:
First floor lobby of 843 Seymour Street (VSO School of Music building)
9am – 5pm, Monday to Friday
Closed Saturday and Sunday
Email:
customerservice@vancouversymphony.ca
Please include your name and, where applicable, your order number in the Subject line of your email. Our email is monitored Monday to Friday, 9am to 5pm. Emails sent after 5pm will be answered the following business day.
Guest account information is confidential; any updates or changes, including ticket exchanges and reprints, must be made by the account holder.
Address
Location
500 – 843 Seymour Street (enter through the VSO School of Music)
VSO Administration Office Telephone: 604.684.9100
Mailing Address
500 – 833 Seymour Street
Vancouver, BC
V6B 0G4
Concert Venues
Venue Box Offices are open for tickets sales and pickup two hours before the concert start time at the Orpheum and Chan Centre, and one hour at all other venues.
Customer Lost and Found
Orpheum Theatre: 604.665.3035
Anvil Centre: 604.515.3830
Bell Performing Arts Centre: 604.507.6355
Centennial Theatre: 604.984.4484
Chan Centre for the Performing Arts: 604.822.2188
Kay Meek Theatre: 604.981.6335
Michael J. Fox Theatre: 604.664.8875
The Annex: 604.665.3035
Pyatt Hall, VSO School of Music: 604.915.9300
South Delta Baptist Church: 604.943.8244
St. Andrew’s-Wesley Church: 604.683.4574
Vancouver Playhouse Theatre: 604.665.2193
Education & Community Programs
For questions regarding Elementary School Concerts, Crescendo Pro-D for Teachers, VSO Connects, or any of our other education & community programs, please contact education@vancouversymphony.ca.
Support & Volunteer
To make a donation, please use our donation form here or contact:
Sherry Waters, Annual Giving Officer
sherry.waters@vancouversymphony.ca
For more information about volunteering, please email volunteers@vancouversymphony.ca.
Media Inquiries
Please direct all media inquiries to pr@vancouversymphony.ca.
Ticket Donation Requests
Please see our Ticket Donation Requests page for more information on how to make a request.
VSO School of Music
Contact information for the School of Music can be found at https://vsoschoolofmusic.ca/contact.
