CONTACT US

 

Customer Service

The Customer Service telephone line is open Tuesday to Friday, 10:00AM – 7:00PM, and Saturday: 10:00AM – 5:30PM until December 17th, when our holiday hours take effect until Jan. 2.

HOLIDAY HOURS:

Dec. 17th: 10AM – 3PM
Dec. 18th: 10AM – 7PM
Dec. 19th: 10AM – 4PM
Dec. 20th: 10AM – 7PM
Dec. 21st: 10AM – 7PM
Dec. 22nd: 10AM – 5:30PM
Dec. 23rd – 27th: CLOSED
Dec. 28th: 10AM – 3PM
Dec. 29th: 10AM – 3PM
Dec. 30: CLOSED
Dec. 31: 10AM – 3PM
Jan. 1: CLOSED

VSO administrative offices will be open 9AM-4PM on Dec. 19th, 9AM-5PM on Dec. 20 & 21, and CLOSED from Dec. 22 – Jan 1. Have a safe and happy holiday season.

604.876.3434

customerservice@vancouversymphony.ca

Please include your name and, where applicable, your order number in the Subject line of your email.  This email address is monitored Monday to Friday, 9am to 5pm. Emails sent after 5pm will be answered the following business day.

Guest account information is confidential; any updates or changes, including ticket exchanges and reprints, must be made by the account holder. To make arrangements for someone else to have access to your account, please call Customer Service at 604.876.3434 or e-mail customerservice@vancouversymphony.ca.

 

Address

Location: 500 – 843 Seymour Street (enter through the VSO School of Music)
VSO Administration Office Telephone: 604.684.9100

 

Concert Venues

Venue Box Offices are open for tickets sales and pickup two hours before the concert start time at the Orpheum and Chan Centre, and one hour at all other venues.

CUSTOMER LOST AND FOUND:

Orpheum Theatre: 604.665.3035
Anvil Centre: 604.515.3830
Bell Performing Arts Centre: 604.507.6355
Centennial Theatre: 604.984.4484
Chan Centre for the Performing Arts: 604.822.2188
Kay Meek Theatre: 604.981.6335
Michael J. Fox Theatre: 604.664.8875
The Annex: 604.665.3035
Pyatt Hall, VSO School of Music: 604.915.9300
South Delta Baptist Church: 604.943.8244
St. Andrew’s-Wesley Church: 604.683.4574
Vancouver Playhouse Theatre: 604.665.2193

 

Education & Community Programs

For questions regarding Elementary School Concerts, Crescendo Pro-D for Teachers, VSO Connects, or any of our other education & community programs, please contact ryankett@vancouversymphony.ca.

 

Support & Volunteer

To make a donation, please use our donation form here or contact:

Kyle Tiney, Director, Annual Giving
kyle@vancouversymphony.ca

Lauren Watson, Manager, Annual Giving and Stewardship
lauren@vancouversymphony.ca

For more information about volunteering, please email volunteers@vancouversymphony.ca.

 

Media Inquiries

Please direct all media inquiries to pr@vancouversymphony.ca.

 

Ticket Donation Requests

Please see our Ticket Donation Requests page for more information on how to make a request.

 

Mailing Address

500 – 833 Seymour Street, Vancouver, BC, V6B 0G4

 

VSO School of Music

Contact information for the School of Music can be found at https://vsoschoolofmusic.ca/contact.