The Vancouver Symphony Orchestra does not sell tickets through third party websites, except in the case of vendors who control their own inventory and are authorized to sell tickets on behalf of the VSO, including but not limited to: The Chan Centre at UBC, the Anvil Centre, and the Vancouver Playhouse. If your tickets are purchased through unauthorized third party sites then they may be invalid and entry could be refused.
Customer Service phone hours are as follows:
Tuesday to Friday, 10:00AM – 7:00PM
Saturday, 10:00AM – 5:30PM
PLEASE NOTE: Currently, only a voicemail message can be left on the Customer Service phone line. It may take the Customer Service department several weeks to respond to your voicemail. For fastest response, please email Customer Service at:
Please include your name and, where applicable, your order number in the Subject line of your email. This email address is monitored Monday to Friday, 9am to 5pm. Emails sent after 5pm will be answered the following business day.
Guest account information is confidential; any updates or changes, including ticket exchanges and reprints, must be made by the account holder. To make arrangements for someone else to have access to your account, please call Customer Service at 604.876.3434 or e-mail firstname.lastname@example.org.
Location: 500 – 843 Seymour Street (enter through the VSO School of Music)
VSO Administration Office Telephone: 604.684.9100
500 – 833 Seymour Street, Vancouver, BC, V6B 0G4
Venue Box Offices are open for tickets sales and pickup two hours before the concert start time at the Orpheum and Chan Centre, and one hour at all other venues.
CUSTOMER LOST AND FOUND:
Orpheum Theatre: 604.665.3035
Anvil Centre: 604.515.3830
Bell Performing Arts Centre: 604.507.6355
Centennial Theatre: 604.984.4484
Chan Centre for the Performing Arts: 604.822.2188
Kay Meek Theatre: 604.981.6335
Michael J. Fox Theatre: 604.664.8875
The Annex: 604.665.3035
Pyatt Hall, VSO School of Music: 604.915.9300
South Delta Baptist Church: 604.943.8244
St. Andrew’s-Wesley Church: 604.683.4574
Vancouver Playhouse Theatre: 604.665.2193
Education & Community Programs
For questions regarding Elementary School Concerts, Crescendo Pro-D for Teachers, VSO Connects, or any of our other education & community programs, please contact email@example.com.
Support & Volunteer
To make a donation, please use our donation form here or contact:
Kyle Tiney, Director, Annual Giving
Lauren Watson, Manager, Annual Giving and Stewardship
For more information about volunteering, please email firstname.lastname@example.org.
Please direct all media inquiries to email@example.com.
Ticket Donation Requests
Please see our Ticket Donation Requests page for more information on how to make a request.
VSO School of Music
Contact information for the School of Music can be found at https://vsoschoolofmusic.ca/contact.