Customer Service

Customer Service phone hours are as follows:

Tuesday to Thursday, 10:00AM – 5:00PM
Friday and Saturday, 10:00AM – 3:00PM


Please include your name and, where applicable, your order number in the Subject line of your email.  This email address is monitored Monday to Friday, 9am to 5pm. Emails sent after 5pm will be answered the following business day.

Guest account information is confidential; any updates or changes, including ticket exchanges and reprints, must be made by the account holder. To make arrangements for someone else to have access to your account, please call Customer Service at 604.876.3434 or e-mail



Location: 500 – 843 Seymour Street (enter through the VSO School of Music)
VSO Administration Office Telephone: 604.684.9100


Concert Venues

Venue Box Offices are open for tickets sales and pickup two hours before the concert start time at the Orpheum and Chan Centre, and one hour at all other venues.


Orpheum Theatre: 604.665.3035
Anvil Centre: 604.515.3830
Bell Performing Arts Centre: 604.507.6355
Centennial Theatre: 604.984.4484
Chan Centre for the Performing Arts: 604.822.2188
Kay Meek Theatre: 604.981.6335
Michael J. Fox Theatre: 604.664.8875
The Annex: 604.665.3035
Pyatt Hall, VSO School of Music: 604.915.9300
South Delta Baptist Church: 604.943.8244
St. Andrew’s-Wesley Church: 604.683.4574
Vancouver Playhouse Theatre: 604.665.2193


Education & Community Programs

For questions regarding Elementary School Concerts, Crescendo Pro-D for Teachers, VSO Connects, or any of our other education & community programs, please contact


Support & Volunteer

To make a donation, please use our donation form here or contact:

Kyle Tiney, Director, Annual Giving

Lauren Watson, Manager, Annual Giving and Stewardship

For more information about volunteering, please email


Media Inquiries

Please direct all media inquiries to


Ticket Donation Requests

Please see our Ticket Donation Requests page for more information on how to make a request.


Mailing Address

500 – 833 Seymour Street, Vancouver, BC, V6B 0G4


VSO School of Music

Contact information for the School of Music can be found at