Accessible seating can be booked over the phone with one of our box office agents at 604-876-3434 during box office hours, Tuesday through Friday from 10am to 6pm and on Saturday from 1pm to 5pm. Due to limited availability, we have a maximum booking policy of 1 person with accessibility needs and 1 attendant or companion. All additional seats can be booked in sections nearby subject to availability.

The Accessible Seating area is located at the rear of the theatre, house left, and it may be entered from the lobby. Rows A – E of the theatre are situated flat on the ground, and are accessible through the elevator located near the front door.

While the accessible seating area is suggested for customers with an oxygen tank to ensure maximum comfort, they can absolutely be accommodated them in any seating area they would prefer to be located in.

For canes and walkers, the accessible seating booth, or seats located in rows A – E, are suggested. We are able to hold canes and walkers for patrons while a show is in progress.

People accompanied by Guide dogs and Service dogs will need to be seated in one of the accessible areas or at the end of a row if they are seated on an aisle to accommodate for the extra space, subject to availability.

The closest available accessible parking is located along 23rd street at Harry Jerome, there are 4 stalls designated for use. Our parking situation is continually evolving, for more information on the parking, please visit the Centennial theatre website at https://www.nvrc.ca/centennial-theatre/theatre-parking or speak to our theatre staff for more information.

The best location to enter the building for accessible patrons would be the front door, as the elevator to the front rows, as well as the accessible seating booth, are easiest to access from there.

There is a very limited number of hearing devices available for use at no cost for customers. The hearing aid is a Listen Technology branded device which operates at 216MHz and can be issued with a lanyard that can generate a field capable of interacting with telecoil equipped devices.

To reserve this hearing device, please make an advanced request through the Centennial Theatre box office. Their contact information will be linked below.

Unfortunately, no visual aids are currently available through the Centennial Theatre.

There are accessible washrooms located directly to the left of the front doors, immediately around the corner in the upper lobby. In addition, there are larger, lockable, gender-neutral bathrooms accessible either by stairs nearby the front entrance, or via an elevator also located near the front entrance.

The best location for drop off would be located near the top of the driveway / ramp on the Southeast side of the building. From there, patrons have an accessible pathway to the Lonsdale side of the building, where the front doors are located.